Before you arrive

Dear client,

Your vet has referred your pet to the Referral Veterinary Centre “Bahía de Málaga” for specialist treatment.

The centre works on a referral basis and by appointment only. Urgent cases will be seen as a priority. Your vet should be able to arrange an appointment for your pet at your convenience and should arrange for your pet’s clinical records and radiographs to be forwarded to us prior to your visit. You may be asked by your vet to bring the clinical records at the time of the initial consultation instead.

Your pet should have nil-by-mouth for 12 hours prior to your visit, as we may need to administer a sedative or a general anaesthetic. Free access to water should be allowed at all times.

The centre is conveniently located in the outskirts of Málaga, with easy access and only approximately 5 km from the motorway A-7. You should be able to find adequate directions in the section How to get here but do not hesitate to contact us if you require further assistance.

There is adequate parking opposite the main entrance so you and your pet won’t have to travel far. If you need assistance with your pet please contact reception on arrival. There is a small gravelled area for your pet to stroll prior to the appointment. Please help us to keep the place tidy.

We will strive to resolve any questions and anxieties you may have regarding your pet’s condition at the time of the initial consultation, including proposed treatment, prognosis, postoperative care…

Payment for any treatment will be in advance after the initial consultation. Your vet should have given you an initial estimate of costs prior to your visit. This estimate will be finalised after the initial consultation. We accept payment by cash, debit and credit card.

We hope this notes are of help but please do not hesitate to contact us if you require further assistance.